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Technical FAQ

Troubleshooting Q&A

I hear strange noises while warming rice. ๋ฐฅ์ง“๊ธฐํ•  ๋•Œ ์ด์ƒํ•œ ์†Œ๋ฆฌ๊ฐ€ ๋‚˜์š”.

Unable to cook occasionally. Takes too long to cook. ๋ฐฅ์ง“๊ธฐ(์ทจ์‚ฌ)๊ฐ€ ์ž‘๋™ํ•˜์ง€ ์•Š์•„์š”.

Water spews out during cooking. Steam leaking from the side of the lid. Rice is not cooked as sticky as before. ๋šœ๊ป‘ ์ธก๋ฉด์œผ๋กœ ์ฆ๊ธฐ๊ฐ€ ์ƒˆ๊ณ  ๋ฐฅ์ด ์ฐฐ์ง€์ง€ ์•Š์•„์š”.

Unable to use the Preset option.

Error 0 message appears. Error 0 ๋ฉ”์„ธ์ง€๊ฐ€ ๋‚˜ํƒ€๋‚˜์š”.

Error 1, Error 2, Error 3, Error 8 message appears. Error 1, Error 2, Error 3, Error 8 ๋ฉ”์„ธ์ง€๊ฐ€ ๋‚˜ํƒ€๋‚˜์š”.

The lid won’t close. ๋šœ๊ป‘์ด ๋‹ซํžˆ์ง€ ์•Š์•„์š”.

The lid won’t open. ๋šœ๊ป‘์ด ์—ด๋ฆฌ์ง€ ์•Š์•„์š”.

The lid lock handle won’t rotate to lock position. ๋šœ๊ป‘ ์†์žก์ด๊ฐ€ ์ž ๊ธˆ์œผ๋กœ ๋Œ์•„๊ฐ€์ง€ ์•Š์•„์š”.

It won’t start cooking when cook button is pressed. ์ทจ์‚ฌ๋ฒ„ํŠผ์„ ๋ˆŒ๋Ÿฌ๋„ ๋™์ž‘์ด ๋˜์ง€ ์•Š์•„์š”.

The bottom of the rice takes on a yellowish tinge. ๋ฐฅ์˜ ๋ฐ”๋‹ฅ ๋ถ€๋ถ„์ด ๋…ธ๋ž€ ๋น›์ด์—์š”.

It smells burnt in the beginning of cooking phase. ์ทจ์‚ฌ์ดˆ๊ธฐ์— ํƒ€๋Š” ๋ƒ„์ƒˆ๊ฐ€ ๋‚˜์š”.

Rice odors and discolors to yellow. ๋ณด์˜จ ์ค‘์ธ ๋ฐฅ์—์„œ ๋ƒ„์ƒˆ๊ฐ€ ๋‚˜๊ณ  ๋…ธ๋ž—๊ฒŒ ๋ณ€ํ•ด์š”.

Warmed rice tastes bad and cold. ๋ณด์˜จ ์ค‘์ธ ๋ฐฅ์ด ๋ง›์ด ์—†๊ณ  ๋”ฐ๋œปํ•˜์ง€ ์•Š์•„์š”.

Rice dries and stiffens while warming. ๋ณด์˜จ ์ค‘์— ๋ฐฅ์ด ๋ง๋ผ์š”. ๋น•์ด ๋”ฑ๋”ฑํ•ด์ ธ์š”.

Rice gets overcooked or undercooked. ๋ฐฅ์ด ์„ค์ต์–ด์š”. ๋ฐฅ์ด ๋ˆŒ์–ด์š”.

Peas, beans, and various mixed come out undercooked. ์ฝฉ, ์žก๊ณก์ด ์ œ๋Œ€๋กœ ์ต์ง€ ์•Š์•„์š”.

How do I install a rubber packing? ๊ณ ๋ฌดํŒจํ‚น ์˜ฌ๋ฐ”๋ฅด๊ฒŒ ๋ผ์šฐ๋Š” ๋ฐฉ๋ฒ•

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