Contact Us

We are the official Cuchen distributor in the U.S. Our Customer Service Center is available to assist you with any product inquiries, service and repair needs on products sold in the USA. We are here to help! 

Our Cuchen Service Center supports English & Korean. 저희 서비스 센터는 영어 & 한국어를 지원하고 있습니다.


Cuchen US Service Center (Repair)
A/S 수리 서비스 센터
General / Wholesale Inquiries
기타 질문 / 홀세일 문의

Mon - Fri 8:00 AM - 5:00 PM CT


Please have your rice cooker model number, serial number, your phone number, email address, credit card to make payment, and description of what issue you're having with your rice cooker ready when you're contacting.

Mon - Fri 8:00 AM - 4:30PM PT

Online Chat - Click on the "chat" button on the bottom right corner of your screen.