Contact Us

We are the official distributor of Cuchen in the U.S. Our Customer Service Center is available to assist you with any product inquiries, service and repair needs on products sold in the USA. We are here to help! 

Our Cuchen Service Center supports English & Korean. 저희 서비스 센터는 영어 & 한국어를 지원하고 있습니다.

Returns & Repair Service Center
리턴 & A/S 수리 서비스 센터
General / Wholesale Inquiries
기타 질문 / 홀세일 문의

Mon - Fri 8:00 AM - 5:00 PM CT

cuchen@kwinternational.com

888-742-2588

Please have your rice cooker model number, shipment tracking number, and description of the issue you're having with your rice cooker ready when contacting.

Mon - Fri 8:00 AM - 4:30PM PT

cuchen@cuchenus.com

Online Chat - Click on the "chat" button on the bottom right corner of your screen.