Warranty Policy

Policies > Warranty


The warranty period is 1 year for regular rice cookers and 6 months for refurbished rice cookers from the date of purchase. 

Warranty covers repair cost for technical issues, malfunctioning of the cooker. Replacement of parts such as rubber packing, inner pot, etc. is not covered by warranty.

To claim a warranty, you will be asked to submit a proof of purchase (receipt with date stamp) and a warranty card provided at the time of purchase. Please email cuchen@cuchenus.com to claim.